I don’t know about you, but I can be pretty aggressive on Black Friday. Getting in line at 5 am to get one of a few hallowed items? It gets my blood pumping, my heart pounding, my adrenaline racing through my veins. I’m a competitor, a go-getter. I am determined to get exactly what I want at the exact price that I want it.

I am precisely the type of person I used to be scared of, nuptially speaking. When I first began to go after clients/accept wedding inquiries, I had no idea how to price myself. I’d sort of guess at a number that sounded reasonable and pray that potential clients would confirm my worth by booking me. Every time I didn’t book a bride after she’d asked for my pricing felt like just another person telling me “you’re not worth what you think you are.”

But that wasn’t it. Much of my problem lay in that I didn’t believe I was worth that much. My insecurity was almost tangible, and nobody wants a wedding photographer that doesn’t believe in his or her own abilities.

I remember the day that all changed. I received an inquiry for a portrait session, and when I sent her my pricing, I received an email that said this:

“Can’t you do anything lower?”

Oh jeez, there it was. Someone asking for me to negotiate my pricing, the very thing I’d been terrified of. But instead of sinking into submission, I bristled. I felt like this person was directly challenging what I thought I was worth. It caused me to sit back and examine my pricing, though- was I worth what I quoted her? Did I have enough experience and expertise to justify the pricetag I’d placed on a portrait session? Could I quote that same price to someone else and still feel good about it? Most importantly (for me, at least), if I lower my price for this person, will I resent them for it? Because let’s be honest- it doesn’t really sound like they value me or my skills- they’re just looking for a photographer.

I could honestly answer “yes” to all of those questions. So I emailed the person back and politely said something to the effect of “I’m sorry, this is my pricing. Best of luck in your search for a photographer.”

Did her e-mail torque me off? Yes. Did I initially feel defensive and indignant? Yes. But it forced me to sit back and reconcile my pricing with my worth. It backed me into a corner of having to choose: do I BELIEVE that I really AM worth what I charge? Or am I going to let other people tell me what I should charge for my talents? I chose the former, and it enabled me to assert my worth. To be able to stand by my pricing with absolutely no qualms.

So now when I receive the occasional request for a price break, I’m comfortable enough to be able to say “I’m so sorry, but these are my prices. Let me know if you have any questions- I’d love to answer them!”

My advice to anyone that is struggling with their pricing is to look at the logistics of it all: what are you offering? How many hours go into the entire session/wedding, including meetings, shooting, post-processing, travel. etc.? What does the client physically receive (i.e. prints, DVDs, etc.), and how much do each of those elements cost you? Add all of those up, and see how your pricing compares to what you’re spending and the hours you’re working.

Above all, YOU have to be confident enough in your own pricing to set the tone for your clients. If you don’t have the confidence to assert your worth, your clients won’t respect you for the creative professional that you are. But if you know your worth and are willing to stand next to it, it’ll change the way people perceive you, and ultimately, your business.

As always, this is my personal experience. Other people may have completely different opinions, and that’s completely fine. Feel free to sound off in the comments section :).

Happy Thursday!

 

Lessons Learned: Knowing Your Worth

November 17, 2011

  1. H. Carvey says:

    Very timely post, Abby! I honestly think that this is true for anyone who provides a service without the ‘comfort’ and support of having an infrastructure already available.

    When I started at Internet Security Systems back in 2006, as part of orientation, they told us about how the company started…how the developer of the first product went on a customer visit with a salesman. At one point, the customer pulled out a checkbook and asked, “how much?” Adjourning and having a conversation, the developer was coming from the same “place” you were, and said “$500?”. The salesman went back to the customer and firmly stated, “$10,000.” The customer paid it.

    You’ve got some very timely points in your post that are true across a wide range of skills and services. Thanks!

  2. Susan says:

    Excellent post, Abby. Your transparency is refreshing. We too, have sometimes questioned our prices and it always comes back to the same question… are we charging what we’re worth? It’s sometimes a stab when we lose potential clients due to prices, but when we deliver to people and they tell us we aren’t charging enough for our craft, it’s very reassuring. I guess the bottom line is… are we/you comfortable and confident that we are worth what we’re asking. I don’t know your prices, but judging by your creativity/stunning photos, I imagine you’re very much worth every penny 🙂 And, I’m confident that we are, too!

    I hope you have a super great day!
    Susan

  3. Dude…pricing is so hard. I actually had someone email me and ask if I could lower my rate when my wedding package was only 700…and she also asked if I could make her look skinnier in all of the photos…The saddest part is I actually said I would lower my rate because her wedding sounded really awesome and she STILL didn’t book me.

  4. Alicia says:

    I definitely understand your thoughts on this but I wouldn’t say that is that case 100% of the time. Sometimes, don’t take it personally because it may actually be a compliment! Some brides are just on a tight budget but may be lusting after your beautiful work and are trying to find a way to fit it in to her special day 🙂

  5. Ashley says:

    I love looking at your work and now that I have personal benefit from your creativity, I can with confidence say you are totally worth every penny. I’m not just saying this because you are my friend, but because I am your friend and happy client. You put care into your work and it shows. You’re amazing and your work is stunning. You’re hard work is and will continue to pay off. : )

  6. Jean Hensley says:

    Wonderful blog, Abby. This pricing thing is why I do not sell my quilts. It takes a lot of planning and many more hours of work to make a quilt. Nobody wants to pay for the work that goes into it, much less the cost of the fabric. My family will get the quilts I make. Good for you for standing up for Abby!!

  7. Karen Field says:

    I agree with Jean. I undercharged for a Mother of the Bride dress I made for an MOB and resented every minute spent working on it. I was so insecure about being worth the tiny amount I charged and how much I agonized about it being appropriate and not a disappointment. I learned a valuable lesson through that experience: I love to sew for my own pleasure and not for profit. You, on the other hand, are following your passion into doing work that you want to share with others. Your confidence gained through the many experiences of booking weddings is something to be grateful for. You gained this confidence by working through the mucky parts and coming out the other end the wiser. I’m proud of you! Mom

  8. Great post, Abby. It is definitely important to be confident in your value as a photographer. I see so many photographers who lower their prices for a client and they completely regret it later. We do work hard for what we earn.

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